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All orders are carefully packed and shipped Monday through Thursday via FedEx Overnight Delivery. In most cases, Orders received before 2:00 PM Pacific time Monday through Wednesday, will ship the following day. All other orders will be processed the next business day. Saturday delivery and delivery to Hawaii is available for an additional $20.00 charge. You will receive a notification email when your order has been shipped.

 

FOR COMMERCIAL ORDERS OR BULK RESTAURANT ORDERS

PLEASE CALL:  907-310-2388

 

IMPORTANT SHIPPING INFORMATION
Your order will be shipped to the address you requested using FedEx Shipping. Please read and understand all of Fed Ex shipping policies and Fed Ex money back guarantee.
Alaska’s Finest Seafood.com is not responsible or liable for any shipping problems or delays. Your order will be insured with FedEx. You will be emailed your Fed Ex tracking number so you can track your shipment. Please note that Fed Ex insurance coverage does not cover all shipping issues. Fed Ex Shipping Policy can be found: HERE. If FedEx does not deliver your order, it is your responsibility to contact FedEx regarding replacement or refund of your order. Alaska’s finest Seafood.com will not be liable for any shipping issues not covered by Fed Ex Insurance & Money Back Guarantee. Fed Ex will determine if your shipping problem is entitled to a refund and their decision is final. For delays or damages resulting from "Act of God", "Terrorism" or any "other issue beyond our control", Alaska’s Finest Seafood.com will not be held responsible. Your order will packed using insulated shipping containers and dry ice and/or gel packs will be included to keep your order frozen or in a semi-chilled state during transit. Your product should arrive in a near frozen or frigid condition. Please open your shipment immediately upon arrival and inspect your order. Contact us immediately if there is a problem with your product, other than shipping. For any shipping issues, please contact FedEx. If your product is cool to the touch upon arrival, please place it in your freezer. If your product is warm please call us as soon as possible. If you supplied an incorrect shipping address neither Alaska’s Finest Seafood or FedEx will be held responsible. You are responsible for the full payment of the order. Contact Alaska’s Finest Seafood.com immediately at 907-310-2388 and in some cases we can do an address correction prior to the order being delivered. You will be responsible for any charges incurred to re-route your order.

Undeliverable Packages & Missing, Incorrect Shipping Information:

If a package is deemed undeliverable due to address issues we will immediately attempt to contact you and/or the recipient using the information you provided with your order. If we are unable to contact you or the recipient and are unable to resolve the issue then neither Alaska’s Finest Seafood.com nor Fed Ex will be held responsible for products loss, shipping charges or damages. Contact; Alaska’s Finest Seafood.com immediately by calling 907-310-2388 should any items be missing from your order or if you have any concerns regarding your seafood order.

By proceeding to Checkout, you confirm that you have read and agree with the above shipping policy.